Will Information Technology Really Turn Organizations Upside Down This Time?

 http://hbswk.hbs.edu/item/2533.html

Post by : Daljit Gill

Key Ideas of the Article:

• Information technology is most often used in the context of "medium risk, medium gain scenarios like credit card processing, market forecasting, etc." Shankar Avsb's words.
• Information technology will play a major part in remolding organizations to become the new market leaders.
• Turning the organization upside down, with the customer on top. The customers in the frontline come next, and top management at the bottom.

Impact On Business:
The information technologies can be combined with proper selection, training, and the willingness of managers to rethink about the jobs. It should have potential for literally turning organizations upside down, changing the role of management.

We need to look carefully at what the greater information technology is bringing us and what use can it be put to. In some cases, it may actually be irrelevant, in other cases it will permit better intentional decisions to be made, but without much effect on strategy.Information technology should only turn businesses upside down when they've already determined that there's some truly fundamental reason to do so. Agreeing with the fact that information technology will turn businesses upside down but at the same time, business can not only be run by with technology, but it also needs organization for it.