Will Information Technology Really Turn Organizations Upside Down This Time?

 http://hbswk.hbs.edu/item/2533.html

Post by : Daljit Gill

Key Ideas of the Article:

• Information technology is most often used in the context of "medium risk, medium gain scenarios like credit card processing, market forecasting, etc." Shankar Avsb's words.
• Information technology will play a major part in remolding organizations to become the new market leaders.
• Turning the organization upside down, with the customer on top. The customers in the frontline come next, and top management at the bottom.

Impact On Business:
The information technologies can be combined with proper selection, training, and the willingness of managers to rethink about the jobs. It should have potential for literally turning organizations upside down, changing the role of management.

We need to look carefully at what the greater information technology is bringing us and what use can it be put to. In some cases, it may actually be irrelevant, in other cases it will permit better intentional decisions to be made, but without much effect on strategy.Information technology should only turn businesses upside down when they've already determined that there's some truly fundamental reason to do so. Agreeing with the fact that information technology will turn businesses upside down but at the same time, business can not only be run by with technology, but it also needs organization for it.

Why IT Does Matter

http://hbswk.hbs.edu/item/3637.html

Posted by: Daljit Gill


Key Ideas:

• The most important thing that the CEO and management should understand about IT is that its related to economics.
• Packet switching was invented to digitize voice, data, and video that enabled digital to communicate, and the cost of communication sharply dropped.
• New technologies will  give companies the chance to differentiate themselves by service, product feature, and cost structure for some time.
• The new technologies will allow new things to be transformed in nonlinear ways.

Outline for Business:

The article is related to business in a way to advance technology that will lead company to a fast and advance services. The first mover takes a risk and gains a temporary advantage. The fast follower is up against less risk but also has to recover lost ground. The management is to understand that historical constraints of every kind continue to be knocked off IT because it is a universal information-processing machine. The advice is to look at IT use through several different lenses. One lens should be focused on improving cost savings and efficiencies. And another should be focused on the incremental improvement of organizational structure, products, and services. These advise helps any business to focus and get better results.